United States Postal Service in 304 Academy Street

Customer Reviews about United States Postal Service:

• ★ ☆ ☆ ☆ ☆
  Delivered my package to the wrong house and the lady signed for it. Smh So I went to the house they sent it too and picked it up myself. Just by seeing the review of this USPS in Kelso you guys need better employee's or management.
  By Chan InDemand, September 18, 2017
• ★ ★ ★ ★ ☆
  I'm not sure what people are so upset about when it comes to the long times. It's the postal service, it's always been like this. Even in the 90's I remember taking forever to mail something, the long lines are nothing new. Overall, I've never had any problems from the postal workers. The building is in need of a renovation (As of the last time I was there.) All I can say is go earlier than planned if you have activities during the day. Pros: Staff never gave me any issues. Pros: The architecture of the building is very nice. Pros: Decent parking except around the holidays. Cons: Building needs to be worked on, it's showing it's age. Cons: Parking is bad during the holiday season, don't expect it to ever change due to their location. 4 Stars
  By Jeff Miller, June 10, 2017
• ★ ★ ★ ★ ★
  It's a freakin' post office. What's there to really say?
  By Razmig Kassardjian, October 28, 2016
• ★ ☆ ☆ ☆ ☆
  The wait here is often at least 15min for things that should under 3min. The employees are honestly terrible, the old woman is very sour, often to the point of being mean. She sometimes litterly refuses to help the person at the counter, holding up the line for minutes while the customer begs for her to just meter the parcel so they can be on there way. And when she does occasionally help someone, she will walk slow as she possibly can, then claim she can't find the package, I've seen her walk into the back and "look" multiple times and finally bring out the package. This woman is a totally incompetent beach. Often when I deal with her I become suspicious of her being intoxicated. The Asian women actually does a good job, she's not the fastest, but at least you can get in and out in under 5min. It's best to just come back later if the old one is there, the Asian is usually in a better and friendly mood when old one is gone.
  By Logan Whitney, October 08, 2016

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